The impact of leadership and quality climate on hospital performance (2008)
Shipton, Helen, Armstrong, Claire, West, Michael, Dawson, Jeremy
Objective To explore the relationship between leadership effectiveness and health-care trust performance, taking into account external quality measures and the number of patient complaints; also, to...
Giles Hirst, Pawan Budhwar, Brian K Cooper, Michael West, Chen Long, Xu Chongyuan, ...
Cross-cultural researchers have questioned the extent to which European–American management practices can be transported to major markets in Asia, such as the People's Republic of China. Applying...